The world is a never ending supply of problems. You get up in the morning and solve the problems of the day. Solve one problem and more problems appear. It is the way of the world.

The world famous consultant  Dr. W. Edwards Deming who was "the man who taught the Japanese, America and many other countries about quality". 

In 1982, a teaching tool was created with Dr. Deming that he used in his seminars around the world to teach his famous 14 Obligations of Management. Dr. Deming called this training tool, The RED BEAD Experiment  or  Red bead Game.

When you play the game, each player uses a special metal paddle to draw small red and white colored beads from a large bowl.

Each draw of the paddle gets 50 beads. Some are white and some are red.

The white beads symbolize the good things that we experience each day as we do our work and the red beads symbolize the problems or bad things that we experience.

As each player draws their paddle full of 50 beads each player receives a different mix of red and white beads.

There are many teaching examples as you play the game. One of the examples that the teacher makes is that our lives experience different things each day some good and some bad.

We as workers most of the time have no control over our experiences. We the worker did not make the company our bosses did and we should not be held responsible for most of the mistakes. Yes, we can control about 4 out each 100 problems but not the other 96 they are problems created by the system.

If our bosses want us to do better work, they need to employee specialists to ask us questions and then design improvements to the system to remove the problems (RED BEADS) that we find each day.

Yelling by the bosses at the workers will not do any good. Actually yelling just makes the workers more quiet and shy and the names of the process problems will be hidden even more.

So the workers have a very important role in assisting the bosses improve. They know the names of the processes and our bosses should create a friendly work environment that make the workers feel free (not afraid) to speak up and share what they know.

On an on the game is played and more and more management points are discussed. That is the parable of the RED BEADS as Dr. Deming calls it in his books.

for more information, please click to read this newspaper article written by the Deli India Express India newspaper on 19 November 1998.  click here

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